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Tuesday 12 August 2014

COMPLIMENT: EC SECURITY - '..Well Mannered...Well Presented...'

By : Unknown
On : 14:29





When you ask any business owner what the key to success is, the answer almost always is 'good customer service'. Thankfully we engrain this style of thinking into our staff on every level and it forms an integral part of both our vision statement and our training. It is our duty to provide our customers with the best possible customer service and we will always try our level best to see that every single client we have leaves us with a smile and a feeling of protection knowing that EC Security is around.

Yesterday we received this beautiful email form a very satisfied customer. To all our clients we say, we don't work hard for your praise, we work hard because it is our duty! Thank you Terence for this wonderful compliment and we hope we can serve you in whatever capacity we can, in future.

"Good day Mr Eugene Coetzee, CEO of EC Security,
I called your offices today to get all your contact details sir because I thought it was important to pay you and your team a compliment!
Last week I called to book a guard for Saturday evening as I was having a function at my home, there were obviously going to be cars outside so for peace of mind I thought I would try your service.
Well sir if that is the standard of your service I must just compliment you and your staff,
I asked for a guard to be there from 6 until 12,
The team arrived at 5.30pm there were 2 vehicles all very nicely branded,
The supervisor introduced me to the guard, Blessing, He was well mannered and very polite, but most of all, he was very well presented very smart,
Every half hour there was a vehicle driving past and at no stage in the evening were we concerned,
All my friends that arrived all commented on his presence, we left the garage door open all evening and Blessing was showing people in and out,
Thank you again Eugene for a fantastic evening and for all the trouble your team went through to make our evening a safe environment to party in!!
I will certainly use the service again and will most definitely recommend you to other friends and businesses."



FOR ALL OF YOUR SAFETY AND SECURITY NEEDS, PLEASE FEEL FREE TO CONTACT US AT EC SECURITY AND OUR TRAINED PROFESSIONALS WILL ASSIST
AND ADVISE YOU
 


SAPS CRIME STOP : 08600 10111
SAPS EMERGENCY LINE : 10111

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