COMPLIMENT: EC SECURITY - Expressing "Gratitude for the Competence and Honesty"

At EC Security we value integrity and practise extremely high moral standards in terms of customer service and we also continuously strive to constantly improve and find better ways to serve both our customers and the community. We received a brilliant compliment via email from an extremely satisfied customer who has kindly taken the time to thank us for our exceptional services as well as our officer, Gift, who diligently made sure her car and belongings were secured under his watchful eye.

FOR MORE COMPLIMENTS & REVIEWS CLICK HERE 

"Good Day

 

My name is Ms Mene.  I work for Sport Recreation South Africa and park at Sammy Marks Square in Pretoria.

 

Yesterday, on 19 May 2016, I forgot to close one of the car windows.  In the car, I had valuables such as the baby car seat and other stuff which could have been stolen.

 

But your employees, Gift in particular kept an eye on my car from the time I parked in the morning until knock-off time at four thirty.

 

I called the supervisor Vincent, who gave me this email address, to express my gratitude for  the competence and honesty.

 

Well done to your team"  

 

We thank you Ms Mene for the wonderful compliment and we look forward to assisting you with any other security related issues you may require from our company.

 

 

FOR ALL OF YOUR SAFETY AND SECURITY NEEDS, PLEASE FEEL FREE TO CONTACT US AT EC SECURITY AND OUR TRAINED PROFESSIONALS WILL ASSIST AND ADVISE YOU

 

SAPS CRIME STOP : 08600 10111
SAPS EMERGENCY LINE : 10111

COMPLIMENT: EC SECURITY - "Best Interests of the Community and It's Members At Heart!"

We recently received this very moving and heartfelt compliment from a community member, Gillian Doig, regarding one of our security personnel, Lloyd Mashaba. Once again Lloyd has displayed the very character of loyalty, honour and honesty which we instil within our values as a company and throughout our dealings in the business and private sector, proving once again if it's the best in security you need then EC Security is definitely you only choice!

FOR MORE COMPLIMENTS & REVIEWS CLICK HERE 

"I would just like to take the time to send you a letter commending the actions last week of one of your security guards, Mr Lloyd Mashaba (employer #1832).

My 78 year old mom, Mrs Thomas, had her purse stolen 2 weeks ago, whilst she was shopping, and both her ID and driver’s licence were in the purse. This obviously was a most distressing thing to happen to an elderly lady.

On Saturday 7^th February 2015, Lloyd Mashaba was at work and noticed 2 men running past his station on Peter Place. He then saw some items falling out of the pocket of one of the men. Lloyd went to investigate and saw that the items were an ID book and driver’s licence, clearly not belonging to the man who had dropped it. He took note of the address at the back of the ID book and sent a friend to the address in order to deliver both items back to my mom, as he was working and could not leave his post. Unbeknown to Lloyd and his friend, my mom had recently moved from that address – undeterred, the friend went across to the neighbouring house and asked if they knew my mom. The neighbour kindly phoned my mom and the items have been returned to her.

It is so easy in this day and age to simply ignore one’s social responsibility and it would have much easier and far less time consuming for Lloyd to throw the ID book away and forget about it, but the time and consideration that he (and his friend) took to return those items to their rightful owner is most commendable and sincerely appreciated by our family. My mom has since been up to meet Lloyd and to thank him personally. I have also chatted to Lloyd on the phone and he took the time to let me know that this is how he has been trained to do his job – it is indeed refreshing to hear someone who obviously has the best interests of the community and its members at heart! A lesson that we can all learn from!"

 

Thank you Mrs Doig for this wonderful compliment and we grateful as well as proud to have assisted you in such a manner. We only hope that in future we can assist you and your family again in all matters pertaining to security.

FOR ALL OF YOUR SAFETY AND SECURITY NEEDS, PLEASE FEEL FREE TO CONTACT US AT EC SECURITY AND OUR TRAINED PROFESSIONALS WILL ASSIST AND ADVISE YOU

 

SAPS CRIME STOP : 08600 10111
SAPS EMERGENCY LINE : 10111

COMPLIMENT: EC SECURITY - 'Fantastic job ...Friendly ... Service Par Excellence'

One of our security officers, Bongani, has once again honoured us with a beautiful compliment from the CEO of BI Xpress, Dolph Pretorius. Mr Pretorius took to email to thank us for Bogani's professionalism and we would like to extend our heartfelt gratitude to BI Xpress for their gracious words. We will continue to strive to bring you and all our clients, the greatest service, dedication and loyalty at our disposal.

FOR MORE COMPLIMENTS & REVIEWS CLICK HERE 

"It is always easy to complain but we tend to forget to compliment in SA. Here it goes:

 

I would like to  compliment Bongani for a fantastic job here at 353 Rivonia Road in Rivonia.

 He is an absolute pleasure to see, always friendly and will assist without one expecting or asking for assistance, with the door and parking."

He is most certainly an individual that is an asset to any organisation, and I think it's just deserving that he gets mentioned for his service par excellence."


B.I. Xpress offers the total spectrum of courier services, all rendered with a sense of urgency and a touch of flair. So whether it is a document or parcel, with us you can simply consider it… delivered.

FOR ALL OF YOUR SAFETY AND SECURITY NEEDS, PLEASE FEEL FREE TO CONTACT US AT EC SECURITY AND OUR TRAINED PROFESSIONALS WILL ASSIST AND ADVISE YOU

 

SAPS CRIME STOP : 08600 10111
SAPS EMERGENCY LINE : 10111

COMPLIMENT: EC SECURITY - 'Superior Service / Great Attitude'

One of our gracious clients, Charmaine, took to HelloPeter on Wednesday 15th of October, to compliment our staff members Melissa, Deon and Joe. We would like to thank Charmaine for the lovely comment and for bringing these staff members to our attention for holding the EC flag high once more. 

 

FOR MORE COMPLIMENTS & REVIEWS CLICK HERE 

"Just wanted to compliment EC Security for great service delivery, awesome attitude and prompt responses. Excellent staff employed at EC Security. I had the pleasure of dealing with Melissa, who sorted out our new contract, booked the technical guys all in one day and has been taking care of our account magnificently ever since.

Deon came to install and link up the radiopad, and helped fix the mess SOS Security left behind. Such a professional and helpful guy.

Our security officer, Joe is just a pleasure to deal with. Checks in with us at our premises regularly, so professional. When my husband was away overseas, Joe popped round daily every morning before we left for work and school to see if we were allright. So greatful for that sort of personal touch.

I will recommend this company above everyone else. They still have a human interest in their customers, not just numbers on contracts to them.

well done!!"[SOURCE - HelloPeter]

HelloPeter is the "world's most visited customer service site" and provides customers the ability to rate service providers and either compliment or complain about them. EC Security once again proves that through hard work and dedication anything is possible!

FOR ALL OF YOUR SAFETY AND SECURITY NEEDS, PLEASE FEEL FREE TO CONTACT US AT EC SECURITY AND OUR TRAINED PROFESSIONALS WILL ASSIST AND ADVISE YOU

 

SAPS CRIME STOP : 08600 10111
SAPS EMERGENCY LINE : 10111

COMPLIMENT: EC SECURITY - "Heartfelt Appreciation"



Our CEO received an extremely beautiful compliment from Bianca Crawford of Charterhouse Preparation School in Honeydew, Johannesburg. We at EC Security are honoured to be in the position of protecting such a prestigious school as well as being given the chance to ensure the safety and wellbeing of all the school children at Charterhouse. 

FOR MORE COMPLIMENTS & REVIEWS CLICK HERE 

 

"I would like to say a HUGE THANK YOU to you and your amazing security team for all that you did to look after Charterhouse staff and children last night, re the Linder Choir Festival outing.

Your team is absolutely outstanding and everything is thought out and planned with such detail. From the moment our children stepped onto the bus till the minute the staff arrived back at school (clearly lit, safe and not at all daunting at 10pm at night thanks to you all) we felt safeguarded and comfortable in every possible way.

Your CPO ‘GI Joe’ was superb through and through and watched each child like a hawk. Any movement whatsoever, even just to get up and leave to collect something from the change room, was watched and monitored. He constantly counted to check we were all in our change room or seated in the auditorium and truly made us feel confident that we were being looked after in good hands. We felt so proud to be the only school with such an amazing CPO!!

Thank you once again for everything, you and your team are to be truly commended."

We would like to thank Charterhouse Preparatory School for the wonderful and positive compliment and they can be secure in knowing that we will continue to provide our services in protecting the young learners, teachers, staff and parents associated with the school.

WHO ARE CHARTERHOUSE?

Charterhouse is an independent, co-educational Pre-Primary and Primary school in Johannesburg. They provide the environment and the facilities for the intellectual, moral, physical and social development of all pupils, in accordance with each child’s identified needs, abilities and potential. Conveniently situated on eighteen acres in the Honeydew area, Charterhouse caters for parents who desire a closer Teacher, Pupil, Parent relationship in an atmosphere where the individual can be recognised and developed to his/her full potential.

FOR ALL OF YOUR SAFETY AND SECURITY NEEDS, PLEASE FEEL FREE TO CONTACT US AT EC SECURITY AND OUR TRAINED PROFESSIONALS WILL ASSIST AND ADVISE YOU 

SAPS CRIME STOP : 08600 10111
SAPS EMERGENCY LINE : 10111

COMPLIMENT: EC SECURITY - "EC Security Saves The Day!"

We are extremely honoured & profoundly excited to have been featured in Augusta News, August 2014 edition, by Venkam Properties. This has truly humbled us and we are happy to have been recognised for our fast & efficient service to the residents of Augusta.



"On the 19th of August 2014 there was an incident within the complex where a resident was injured and had contacted an ambulance to come and assist her. A family member residing at the same unit had gone to the guards at the gate to inform them of the arrival of the ambulance which up until then had not arrived.

The guard immediately contacted the EC Security control room who dispatched an ambulance to the complex which arrived 5 minutes later!

We would like to thank EC Security for their continuously outstanding service and would like to advise all owners that should they be in a situation of this nature by simply pressing the panic button they will be assisted immediately by the control room."

Thank you to all the residents at Augusta and everyone at Venkam Properties. We vow to continue to provide you with only the best customer service as you've grown accustomed to with EC Security.

FOR ALL OF YOUR SAFETY AND SECURITY NEEDS, PLEASE FEEL FREE TO CONTACT US AT EC SECURITY AND OUR TRAINED PROFESSIONALS WILL ASSIST AND ADVISE YOU 

SAPS CRIME STOP : 08600 10111
SAPS EMERGENCY LINE : 10111

COMPLIMENT: EC SECURITY - "Always Impressed"

Our CEO, Eugene Coetzee, received this compliment via e-mail from Buks De Kock, Operations Manager at JHI, in which he singles out two of our staff members who have once again brought pride and excellence to the EC Security name. We would also like to praise Piet and Donald for their hard work, dedication and for holding the EC flag high.

"I worked for a boss that said perfection is preferred but excellence will be tolerated..... this makes me think of EC Security

 I have been working with specifically Piet and Donald for almost 2 years  and excellence is the word associated with their service 24/7

Please congratulate them  - I am really always impressed"

Thank you Mr De Kock for the lovely compliment, we hope to always serve you and all our clientele with only the best customer service, efficiency and loyalty that is associated with EC Security.

FOR ALL OF YOUR SAFETY AND SECURITY NEEDS, PLEASE FEEL FREE TO CONTACT US AT EC SECURITY AND OUR TRAINED PROFESSIONALS WILL ASSIST AND ADVISE YOU 

SAPS CRIME STOP : 08600 10111
SAPS EMERGENCY LINE : 10111

COMPLIMENT: EC SECURITY - "Well Done & Thank You"

When we assisted Robert Sadiki and the little girl he saved from being brutally beaten by her father in Weltevredenpark, we did so as our duty to the community we serve as well as people who cared enough to help an innocent toddler. Yesterday we received this message via our Facebook page from Anonymous and we would like to thank Anonymous for the encouraging and positive message.

"Hi there, I would just like to say well done & thank you for the part that your team played in helping that little girl yesterday. My mom lives a few houses up from your premises & told me the story. It is absolutely heart breaking, thank goodness for that brave man & your security guys being there to help. I hope that cruel man is behind bars & that the little girl Is going to be ok. Thanks again!"

 

FOR ALL OF YOUR SAFETY AND SECURITY NEEDS, PLEASE FEEL FREE TO CONTACT US AT EC SECURITY AND OUR TRAINED PROFESSIONALS WILL ASSIST
AND ADVISE YOU

 

SAPS CRIME STOP : 08600 10111
SAPS EMERGENCY LINE : 10111

COMPLIMENT: EC SECURITY - '..Well Mannered...Well Presented...'

When you ask any business owner what the key to success is, the answer almost always is 'good customer service'. Thankfully we engrain this style of thinking into our staff on every level and it forms an integral part of both our vision statement and our training. It is our duty to provide our customers with the best possible customer service and we will always try our level best to see that every single client we have leaves us with a smile and a feeling of protection knowing that EC Security is around.

Yesterday we received this beautiful email form a very satisfied customer. To all our clients we say, we don't work hard for your praise, we work hard because it is our duty! Thank you Terence for this wonderful compliment and we hope we can serve you in whatever capacity we can, in future.

"Good day Mr Eugene Coetzee, CEO of EC Security,
I called your offices today to get all your contact details sir because I thought it was important to pay you and your team a compliment!
Last week I called to book a guard for Saturday evening as I was having a function at my home, there were obviously going to be cars outside so for peace of mind I thought I would try your service.
Well sir if that is the standard of your service I must just compliment you and your staff,
I asked for a guard to be there from 6 until 12,
The team arrived at 5.30pm – there were 2 vehicles all very nicely branded,
The supervisor introduced me to the guard, Blessing, He was well mannered and very polite, but most of all, he was very well presented – very smart,
Every half hour there was a vehicle driving past and at no stage in the evening were we concerned,
All my friends that arrived all commented on his presence, we left the garage door open all evening and Blessing was showing people in and out,
Thank you again Eugene for a fantastic evening and for all the trouble your team went through to make our evening a safe environment to party in!!
I will certainly use the service again and will most definitely recommend you to other friends and businesses."

FOR ALL OF YOUR SAFETY AND SECURITY NEEDS, PLEASE FEEL FREE TO CONTACT US AT EC SECURITY AND OUR TRAINED PROFESSIONALS WILL ASSIST
AND ADVISE YOU

 

SAPS CRIME STOP : 08600 10111
SAPS EMERGENCY LINE : 10111

COMPLIMENT: EC SECURITY - 'Amazing ... Caring'

We received this compliment via email from a very happy and extremely satisfied customer. We would like to thank all our customers for their comments and suggestions. We, as a company, will always strive to better ourselves and provide the top-notch service to each and every customer regardless of how small or how big your requirements are. From EC Security we would like to extend our deep-felt appreciation for all your wonderful comments and positive reviews!

 

'Thanks again for creating a company with such amazing people, every single one that i have dealt with is so caring and put their heart into their jobs. They really hold your company name high.'

FOR ALL OF YOUR SAFETY AND SECURITY NEEDS, PLEASE FEEL FREE TO CONTACT US AT EC SECURITY AND OUR TRAINED PROFESSIONALS WILL ASSIST
AND ADVISE YOU

 

SAPS CRIME STOP : 08600 10111
SAPS EMERGENCY LINE : 10111

COMPLIMENT: EC SECURITY - 'Excellent Service'

This morning we had the pleasure of receiving this beautiful comment via email from one of our satisfied customers. We would like to thank you and all our clients for every comment and suggestion we are given. We at EC Security vow to continue to strive to bring you only the best customer service possible and are continuing to improve so that all our customers are satisfied customers!

I would like to commend you and your team for the excellent service during the past few days.

 

From dealing with Melissa at reception to Eventhia and your team on the ground yesterday has been a pleasure. I myself am in the service space and believe your team's performance will be a differentiator in your sector.

 

Keep up the good work, thank you for getting this system for me and I look forward to building a good relationship with EC 

FOR ALL OF YOUR SAFETY AND SECURITY NEEDS, PLEASE FEEL FREE TO CONTACT US AT EC SECURITY AND OUR TRAINED PROFESSIONALS WILL ASSIST
AND ADVISE YOU

 

SAPS CRIME STOP : 08600 10111
SAPS EMERGENCY LINE : 10111

COMPLIMENT: EC SECURITY - 'Awesome Service, Commitment and Concern For Our Personal Safety'

We received an extremely flattering compliment via our Facebook page (CLICK HERE) and we are extremely appreciative that our hard work and loyalty has been recognised and written about. Here's our review as it appeared on our Facebook page. Like us on Facebook and join us on the journey of safety and security!

FOR MORE COMPLIMENTS & REVIEWS CLICK HERE 

"We had an incident today - break-in and robbery. 

 I activated our panic button and within minutes had EC converge on the house. The entire incident was handled professionally and efficiently by EC who not only ensured that I was safe, the premises was secured, advised me on the correct protocols while dealing with the insurance company and the SAPS, but returned later in the day to ensure that my family and I were OK, and to see if there was anything further they could help with. 

 From the contact we got from company, to the service and the care we received from the respondents I can only express our heartfelt appreciation.

 Sean and Joey, your awesome service, commitment and concern for our personal welfare was wonderful - Thank you both for everything you did for us today"

Thank you to Stuart Anderson once again for the compliment. We sincerely hope that you will continue to enjoy the many benefits of securing your world the EC way and in turn we will continue to work hard and strive to ensure that all your expectations from us are met and exceeded.

FOR ALL OF YOUR SAFETY AND SECURITY NEEDS, PLEASE FEEL FREE TO CONTACT US AT EC SECURITY AND OUR TRAINED PROFESSIONALS WILL ASSIST
AND ADVISE YOU

 

SAPS CRIME STOP : 08600 10111
SAPS EMERGENCY LINE : 10111

COMPLIMENT: EC SECURITY - 'Fantastic Service'

EC Security has yet again received another compliment on the customer service website HelloPeter. This time the review goes so far as to show our above-average customer dedication by proving our CEO, Eugene Coetzee's hands on approach to our work Once again the EC Security team have proven themselves as can be seen with our latest compliment on HelloPeter.

FOR MORE COMPLIMENTS & REVIEWS CLICK HERE 

"From the moment I contacted EC Security, I received nothing but FANTASTIC service, with special mention to Bongani, Lehanie and Lorinda + Eugene but you fall into the EXCEPTIONAL category!!!
Just after the installation, I asked for extra things to be added, which was installed within that day. My questions were not dealt with over the phone, but they came to me personally. The day + night patrol vehicles came to my home, so that we could be introduced.

The other day, I was out (not at home & early evening) had a bit of a predicament and called EC Security as I didn't feel safe. Eugene was there within minutes and made 100% sure that I was safe; and ensured my safety on the way home as he drove in front of me; as well as leaving a patrol vehicle at my premise throughout the night. This is excellent and outstanding service, EC has gone the extra mile to make me as an individual feel important! To add to this exceptional service I have had follow up messages and calls to see how I am doing after the incident.... "
[SOURCE - HelloPeter]

HelloPeter is the "world's most visited customer service site" and provides customers the ability to rate service providers and either compliment or complain about them. EC Security once again proves that through hard work and dedication anything is possible!

Thank you to cdireito for acknowledging and responding to our hard work and dedication with such a positive comment. We will always try our utmost to go over and above our customers expectations to give them the best service we can.

FOR ALL OF YOUR SAFETY AND SECURITY NEEDS, PLEASE FEEL FREE TO CONTACT US AT EC SECURITY AND OUR TRAINED PROFESSIONALS WILL ASSIST AND ADVISE YOU

 

SAPS CRIME STOP : 08600 10111
SAPS EMERGENCY LINE : 10111

COMPLIMENT: EC SECURITY - 'Guardian Angels'

At EC Security we are constantly learning and improving in every facet of the business, from customer service all the way through to our technical teams, all in the interests of serving our community and clients with only the highest of standards. Once again the EC Security team have proven themselves as can be seen with our latest compliment on HelloPeter.

FOR MORE COMPLIMENTS & REVIEWS CLICK HERE 

"My Company had internal problems with an employee and as we are only woman in our office and I personally work late hours I felt unsafe at the office as the disgruntled employee befriended the security over the last year.

 I requested a change in the guard team at the boom gates from EC Security. Within 20 minutes of my request I was assured that the matter was handled as high priority. An hour later the area manager was at my office (16:30) to discuss the matter. I was assured of my safety and that the guards would be changed from 06:00 the next morning.

 I arrived at the office the next morning at 06:40 to be greeted not just by new guards but also the area Manager (Joseph) in the processing of training the new guards to ensure that they were 100% informed of the Business Park's infrastructure and operations.

 It is an absolute blessing to know that our safety and security are in the hands of EC Security Services, a Company that handled my problem in an efficient and professional matter.
Thank you EC Security Services - Eugene and Joseph are our Guardian Angels."
[SOURCE - HelloPeter]

HelloPeter is the "world's most visited customer service site" and provides customers the ability to rate service providers and either compliment or complain about them. EC Security shows that through hard work and dedication anything is possible!

Thank you to IllaW for the beautiful compliment! We at EC Security really appreciate the kind words and look forward to working together and to continue to give you the best support you deserve.

FOR ALL OF YOUR SAFETY AND SECURITY NEEDS, PLEASE FEEL FREE TO CONTACT US AT EC SECURITY AND OUR TRAINED PROFESSIONALS WILL ASSIST AND ADVISE YOU

 

SAPS CRIME STOP : 08600 10111
SAPS EMERGENCY LINE : 10111

EC SECURITY: 'The Best Security Company in Johannesburg'

EC Security is constantly striving to provide it's customers with the best service possible to secure your world. This is no more apparent than the excellent review we received on HelloPeter. HelloPeter is the "world's most visited customer service site" and provides customers the ability to rate service providers and either compliment or complain about them. Once again EC Security has proven that through hard work and dedication anything is possible!

 

FOR MORE COMPLIMENTS & REVIEWS CLICK HERE 

 

"EC Security is new in our neighborhood (Weltevredenpark).
We had a major crisis in the area on Thursday the 28th of November 2013 due to the heavy rain and hail.
Approximately 30m of our perimeter wall was washed away, which left us at high risk (as we live alongside a vacant field river. After our Insurance company and current security service provider let us down badly...

 

we contacted EC Security. They had 2 guards at our house within 15 minutes..

 

they introduced themselves, they protected out perimeter for 3 nights despite the temperamental weather conditions the adverse safety risks. They really did provide top notch service when we were in a very desperate situation. All in all...i am completely and thoroughly overwhelmed with the efficiency and friendliness of all their staff that helped us during our crises last week. Hence, if anyone is looking for a new security service provider...these are your guys. You wont regret it =)"

[SOURCE - HelloPeter]

 

Thank you to angelica8703 for the beautiful compliment! We at EC Security really appreciate the kind words and look forward to working together and to continue to give you the best support you deserve.

FOR ALL OF YOUR SAFETY AND SECURITY NEEDS, PLEASE FEEL FREE TO CONTACT US AT EC SECURITY AND OUR TRAINED PROFESSIONALS WILL ASSIST AND ADVISE YOU

 

SAPS CRIME STOP : 08600 10111
SAPS EMERGENCY LINE : 10111